Frequently Asked Questions
General Shop Information
Are you a real florist/ flower shop?
Yes we certainly are. We understand that there are many online wire services and order gatherers that look and sound like real local florists and charge extra fees just to route your order to any florist available. We assure you, we are a real local florist. You can always calls us directly at 732-295-0600, we'd love to speak to you, or visit our About Us Page if you have a moment.
What are your store hours?
Tuesday thru Friday 9-5... Saturday 9-1... Sunday and Monday we are closed.
What towns do you offer flower delivery to?
Our delivery areas are as follows, but if you do not see a specific area listed, feel free to give us a call:
- Bay Head
- Pt. Pleasant
- Pt. Pleasant Beach
- Sea Girt
- Seaside Heights
- Spring Lake
- Spring Lake Heights
- Toms River
Do you charge for delivery? If so, how much?
ALL deliveries regardless of how near or far have a delivery cost. We currently charge a flat rate of $15 per stop for delivery anywhere in our delivery areas.
Is there a minimum purchase for flower deliveries?
Our minimum purchase for delivery is $50.00.
Do you offer wire-out service?
Due to increasing costs in wire service fees, we no longer offer a wire out service. Our suggestion to those looking to send flower arrangements, fruit baskets, etc. to areas outside our delivery range is to call a florist near the recipient's location. You instantly save on service fees. Another option is to use Yelp or Google online search applications to find florists in the recipients city or town. You are able to read reviews of the florists there to determine your best option. Another option would be to call a funeral home in the recipient's city and ask which florists they trust or prefer.
Do you offer FTD or Teleflora brand products or services?
No, however if you see something you like from those websites, call us! Most times we can design something similar according to your description and/or we can look at the same item online.
Can I come into your shop to buy an already-made arrangement?
Absolutely, we are a local walk-in florist, plus we love to see our customers face to face whenever possible. We always offer a variety of items and pricing to choose from. If you are looking for something specific, we are happy to make your arrangement while you wait, or you can call ahead so it is less likely you will need to wait.
Do you sell any house plants?
Yes, we keep an assortment of types and sizes of plants and dish gardens. The selection changes regularly, please call us to see what we have this week.
Do you carry outdoor flowers or plants?
We do not carry outdoor plants or flowers for sale. We have a handful of local nursery and farm market businesses nearby and choose to leave that to them. We focus on floristry and being a reputable local florist.
Do you carry any gift items?
Yes, we have a variety of small novelty gift vases for flowers, wall vases, and artwork from local artists just to name a few. We are a florist first and foremost, so gift items in our shop are kept to a minimum in order to have plenty of room to display our fresh flowers and flower arrangements. If we do not have what you are looking for, we can suggest a few of the local gift shops nearby.
Do you carry balloons?
We do not offer balloons.
Do you offer silk or faux flower arrangements?
We do not offer silk flower arrangements.
Do you accept Credit Cards?
We sure do: Visa, Mastercard, Discover, and American Express.
Can I place an order over the phone or should I come into your shop?
Whichever is more convenient or comfortable for you, we're here to help.
When should I order?
The general rule, the earlier the better. Specific requests are more likely met when given more time. As always, we do our best to accommodate everyone's needs.
I don’t know what to order, can you help me make the right choices?
Absolutely. With a few simple questions, we can help you make the right choices and we are always happy to offer recommendations. You can view examples of our work in our Funeral Section of this website.
What funeral homes do you deliver to?
The funeral homes we deliver to are as follows, but if you do not see a particular one listed, please give us a call. You can also click on any of the homes listed here to visit their websites for more information.
- O'Brien Funeral Home, Brick & Wall Twsp.
- Colonial Funeral Home, Brick
- Pable Evertz Funeral Home, Pt. Pleasant
- Van Hise & Callagan Funeral Home, Pt. Pleasant Beach
- Weatherhead Young Funeral Home, Brick
- Laurelton Memorial Funeral Home, Brick
- Orender Family Home For Funerals, Manasquan
- Timothy Ryan Home For Funerals, Lavallette, Seaside, Toms River
- D'Elia Funeral Home, Lakewood
Do you do custom pieces?
Currently, we do custom funeral work on a limited basis, feel free to contact us by phone if you have questions about custom work.
Do you do wedding flowers?
We do not offer ceremony or event set-up services. We are happy to provide bridal party flowers - bridal bouquets, boutonnieres, wristlets - but they must be delivered or picked up within our regular business hours (see bottom of page for our business hours).
Where can I see examples of your wedding work?
We have a few examples of arrangements and bouquets we've done under the EVENT FLOWERS category in the top menu.
Do I need an appointment?
For brides only needing bouquets, we suggest calling ahead before hand. We are a very busy shop and may not be able to provide the time to discuss your needs in detail.
Ordering from Our Website
Can I place an order with you through your website?
Yes you can, all flower arrangements that you see were made and photographed here in our shop so you have a good idea of our styles. Please note when ordering online through our website you agree to our substitutions policy which you can read about on our Terms and Substitutions page.
What does upgrading a flower arrangement to a higher price do?
Upgrading a floral arrangement increases the amount of flowers, accents, and/or foliage in any given piece. Depending on the amount of the upgrade, the container size will naturally increase when needed, but we concentrate on adding flowers first.
What if I really don't want any substitutions made?
Due to the ever changing weekly availability of our flowers, substitutions are a common occurrence, though we do use flowers of equal or greater value when we do substitute. However, if substitutions are something you are not comfortable with, then we HIGHLY recommend you call us directly and discuss what you would like to have made. We are always happy to speak with you by phone 732-295-0600.
Can I order a flower arrangement I have seen from another website?
Absolutely. Call and describe it or we will view it online with you.
Can I request to have a picture of the flower arrangement sent to me before it goes out for delivery?
We are happy to take a photo of the arrangement that you order for delivery, however, we do not send the pic until after it is out for delivery.
I noticed a possible issue while browsing your website, what should I do?
Oops, sorry for the inconvenience. With so many devices to surf the internet on these days, it can be difficult to create a website that looks and operates flawlessly. We do try our best to make Petal Street's website as clean as possible. If you are experiencing an issue on our site that is particularly disruptive, please let us know via phone, e-mail, social media messaging, we appreciate it. Also, please include the particular device you are using when the issue arises, thank you!
Other Questions and Answers
Are the flowers or plants purchased dangerous to house pets?
This subject is often asked, if you’re like us, your dogs and cats are more than just pets; they’re full-fledged members of the family. As any pet owner knows, it can also be difficult to keep them from eating whatever strikes their fancy, even if it’s far from healthy for them. We always suggest that you (the owner of a pet) use Google to search for articles with this subject and take the time to read several different sites. There are some flowers and plants that can be harmless to pets, and there are some flowers and plants that can make them ill, or result in death if ingested. There is also the fact that many flowers and plants come from different growers from different parts of the world, each using different fertilizers and pesticides to grow those flowers and plants. None of those chemicals are good for pets and can make them ill or worse. We strongly suggest to keep the flowers and plants out of their reach if you think there is any chance of them eating them. It is always the responsibility of a good loving pet parent to keep flowers and plants the animal should not be eating away from them (again, if you even think they might eat them), even when the flower or plant is deemed safe.